Delivery Policy

Effective Date: 1 September 2023

This Delivery Policy outlines the terms and conditions related to the delivery of products purchased from Geartory Plt ("we," "us," or "our"). Please review this policy carefully before making a purchase. By placing an order with us, you agree to abide by the terms outlined below.

1. Delivery Process

1.1. We aim to process and ship orders promptly. Once your order is placed and payment is confirmed, it will be prepared for shipment.

1.2. You will receive an email notification with tracking information when your order is shipped. You can use this information to track the delivery status of your order.

2. Shipping Methods and Times

2.1. We offer various shipping methods, and the estimated delivery times may vary depending on the shipping option you choose and your location.

2.2. Estimated delivery times are provided as a reference and are not guaranteed. Delays may occur due to factors beyond our control, such as weather, carrier issues, or holidays.

3. Shipping Costs

3.1. Shipping costs are calculated based on the selected shipping method, the destination of the order, and the total weight of the products in your order. Shipping costs will be displayed during the checkout process.

4. Delivery Address

4.1. Please ensure that the delivery address provided during the checkout process is accurate and complete. We are not responsible for delivery errors or delays resulting from incorrect or incomplete address information.

5. International Shipping

5.1. We offer international shipping to select countries. If you are ordering from outside our primary shipping regions, please check the available shipping options during checkout.

5.2. International shipments may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping costs.

6. Order Tracking

6.1. You can track the delivery status of your order using the tracking information provided in the email notification.

7. Contact Us

7.1. If you have any questions or concerns about our Delivery Policy or need assistance with an order, please contact our customer support team at here.

8. Changes to this Policy

8.1. We may update this Delivery Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates to this policy will be posted on our Website.

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